Trade Tools' Phone and Online Ordering Remains Available

Dear Valued Customer,

Trade Tools and its Industrial Tooling division understand that the novel coronavirus (COVID-19) pandemic has caused anxiety surrounding the health and well-being of your employees and the continuity of your business. As the pandemic has accelerated, we are receiving questions about our business operations and supply chain continuity.

As a company that support customers that produce medical products and governmental agencies delivering critical services, Industrial Tooling is deemed to be an essential service. In this regard, we plan to continue our operations but only to serve customers classified by government as ‘essential service’.

From a supply chain continuity perspective, we have taken action to maintain healthy inventory levels of metal working and associated products. We will also continue to work with our extensive supplier base both here and abroad and make every effort to maintain inventory levels to support your needs.  

In order to protect our staff, our Penrose and Hamilton branches will be closed to walk-in customers and will do so for the rest of the lockdown period. However, our call centre, web ordering service and warehouse operations remain functional  Do continue to place your orders via phone at (09) 525 8900 or online via www.tradetools.co.nz.

Sincerely yours,
Trade Tools Group